News

Sept 2017 РJohn McLaren had previously been commissioned in 2013 by the previous Customer Forum to look at economic trends and the implications they have for Scottish households.  This report provides an update on what has happened since 2013 and the prospects for the future.

July 2018 – The Customer Forum sets out its Provisional-Customer-Objectives-for-SR21.

Nov 2018 – The Customer Forum commissioned John McLaren to provide an update on economic trends and the implications they have for Scottish households. A copy of the report can be found here.

Dec 2018 – The Customer Forum commissioned Danny Phillips Associates to provide an update on household circumstances in Scotland (see previous report Nov 2017 here). A copy of the updated report can be found here.